NM eCommerce Management Service

Service Offered: At NonFiction Marketing, we understand the ever-evolving landscape of eCommerce and the demands it places on businesses. That's why we've designed our eCommerce Management Service to empower you with the tools and expertise needed to thrive in the digital marketplace. Our comprehensive suite of services is tailored to meet the unique needs of your eCommerce business, making us the ideal partner to help you achieve your goals.

1. Update Order Status Daily: We understand the importance of keeping your customers informed about the status of their orders. Our team diligently updates order statuses daily, ensuring a seamless customer experience.
   
   
2. Professional Reply to Customer Inquiries: Prompt and professional customer service is key to building trust and loyalty. We provide expert responses to customer inquiries, helping you maintain excellent customer relationships.
   
   
3. Upload Products to the Platform: Managing product listings can be time-consuming. We take the load off your shoulders by uploading and maintaining your product listings with accuracy and efficiency.
   
   
4. Follow Up on All Platform Activities: Staying on top of platform activities is crucial for success. We monitor and analyse all activities on your eCommerce platform, providing you with valuable insights and recommendations for improvement.
   
   
5. Products and Activity Suggestions: Our experienced team goes beyond just managing your platform. We actively suggest new products and activities to boost your sales and enhance customer engagement.
   
   
6. Platform Layout Recommendation: A well-organised and visually appealing platform can significantly impact user experience. We provide recommendations to optimise your platform's layout for better navigation and conversion rates.

Pricing Options: We believe in providing flexible pricing options to accommodate businesses of all sizes. Our pricing structure is as follows:

1. 1 Platform: RM800 per month
   
   
2. 2 Platforms and above: RM600 each per month

This competitive pricing ensures that whether you're just starting or managing multiple eCommerce platforms, you can access our premium services without breaking the bank.

Claims: With NonFiction Marketing's eCommerce Management Service, you can focus on what you do best – growing your business – while we handle the intricacies of online selling. Contact us today to learn more about how we can help you achieve eCommerce success.

1. Expertise: Our team consists of experienced eCommerce professionals who understand the intricacies of online selling.
   
   
2. Efficiency: We streamline your eCommerce operations, saving you time and resources that can be better spent growing your business.
   
   
3. Customised Solutions: We tailor our services to your specific needs, ensuring that you receive the support you require.
   
   
4. Affordability: Our pricing is competitive and transparent, making our services accessible to businesses of all sizes.
   
   
5. Dedicated Support: We are committed to your success and are available to address your concerns and provide guidance throughout our partnership.

Extra Services: In addition to our core eCommerce Management Services, NonFiction Marketing offers a range of extra services that are designed to take your online business to the next level.

1. Store Setup: Are you new to the world of eCommerce or looking to revamp your online store? Our Store Setup service is the perfect solution. Our experienced team will create a stunning and user-friendly online store for your business. We'll handle everything from designing the layout to configuring essential settings, ensuring that your store is ready to attract and engage customers.
   
   
2. Platform Store Advertisements (Excluding Advertisement Fees): Effective advertising is crucial for driving traffic and sales to your eCommerce platform. With our Platform Store Advertisements service, we will create and manage targeted ad campaigns across various online shopping platforms. Our experts will optimise ad placements, keywords, and ad creatives to maximise your ROI. Please note that this service covers the management of advertisements but does not include advertising fees, which will be billed separately by the respective platforms.

Online Shopping Platforms: We specialise in managing eCommerce operations on various popular online shopping platforms, including:

1. Shopee: Shopee is one of the leading eCommerce platforms in Southeast Asia. We have a deep understanding of Shopee's ecosystem and can help you navigate it effectively.
   
   
2. Lazada: Lazada is another prominent eCommerce platform in the region. We are well-versed in Lazada's features and can optimise your presence to reach a wider audience.
   
   
3. PGMall: PGMall is known for its diverse product categories. We can assist you in effectively listing and promoting your products on this platform.
   
   
4. Other Online Shopping Platforms: We understand that the eCommerce landscape is diverse, and there are numerous niche platforms available. If you sell on other platforms, our team is adaptable and can tailor our services to meet your specific platform requirements.

At NonFiction Marketing, our goal is to simplify the complexities of eCommerce, allowing you to focus on growing your business while we handle the technicalities. Whether you need assistance with store setup, advertising, or managing your presence on multiple platforms, our experienced team is here to support you every step of the way.

About NonFiction Marketing

Situated in the heart of Penang, NonFiction Marketing stands as a trailblazing influencer marketing agency with a vision that reaches far beyond its local roots. Our agency proudly serves clients nationwide in Malaysia and has set its sights on expanding its influence throughout the vast and dynamic Asia Pacific region. At NonFiction Marketing, we offer a comprehensive array of services, each meticulously designed to harness the immense potential of influencer marketing and digital media.

Our multifaceted approach to influence extends a helping hand to businesses seeking to unlock the power of influencers. Whether the objective is to elevate brand awareness, drive sales, or foster meaningful collaborations, NonFiction Marketing has a solution to meet those goals. Our suite of services encompasses Influencer’s Sponsored campaigns, Influencer’s Marketing strategies, real-time Influencer’s Live Promotions, Collaborations between influencers and brands, global Influencer’s Networking, and Collaborations, Influencer’s Branding & Advertising initiatives, Content Marketing, and Online Shopping Platform Management services.

Furthermore, our ambition knows no bounds as we actively work towards expanding our services across the vast and diverse Asia Pacific region. This strategic move enables us to tap into the immense potential of influencer marketing in a market brimming with opportunities.

At NonFiction Marketing, our driving force is the belief that authentic influence can ignite meaningful connections between brands and their target audiences. With our innovative services, we aim to unlock the full potential of influencer marketing, propelling your business toward unparalleled success. Join us on this exciting journey as we reshape the influencer marketing landscape, one partnership at a time, bringing authenticity, creativity, and results to the forefront of digital marketing.

About eCommerce Management Service

NonFiction Marketing's eCommerce Management Service is a comprehensive solution tailored to assist businesses in thriving within the ever-evolving online retail landscape. Headquartered in Penang, Malaysia, and extending our services nationwide, we offer a versatile and adaptable approach to eCommerce management. With aspirations to expand our reach into the Asia Pacific region, we provide a suite of services designed to enhance your online presence and boost profitability.

Our holistic approach to eCommerce management covers essential facets of online retail. We ensure that customers are kept informed with daily order status updates, bolstering their shopping experience. Our professional response to customer inquiries fosters trust and loyalty, while our meticulous product management ensures accurate listings and efficient operations. We go beyond mere management, offering product and activity suggestions to drive sales and engagement. Additionally, we optimize platform layouts for better navigation and higher conversion rates, enhancing user experience.

We cater to various online shopping platforms, including Shopee, Lazada, PGMall, and more, acknowledging the unique requirements and opportunities each platform presents. Our flexible pricing structure ensures accessibility for businesses of all sizes, whether you operate on a single platform or multiple.

In summary, NonFiction Marketing's eCommerce Management Service is your partner in simplifying the intricacies of online retail. By entrusting us with the technical aspects, you can focus on growth, confident that our expertise will help drive sales and establish a strong presence in the digital marketplace. Contact us today to discover how our service can elevate your eCommerce business to new heights.

eCommerce Management Service Details

- Service Coverage: Nationwide in Malaysia, with plans for expansion in the Asia Pacific region.
- Core Services: Daily order status updates, Professional customer inquiry responses, Product listing and management, Monitoring and analysis of platform activities, Product and activity suggestions for sales and engagement, Platform layout optimization recommendations
- Platform Coverage: Shopee, Lazada, PGMall, Other online shopping platforms as needed.
- Flexible Pricing: RM800 per month for 1 platform, RM600 per month for 2 platforms and above.
- Additional Services: Store setup, Platform store advertisements (excluding ad fees), Expansion
- Goals: Actively working towards expanding services throughout the Asia Pacific region.
- Holistic Approach: Comprehensive solutions designed to simplify eCommerce management and improve online presence.
- Accessibility: Affordable pricing structures tailored to businesses of all sizes.
- Headquarters: Based in Penang, Malaysia.
- Customised Solutions: Services can be tailored to meet specific platform requirements and business needs.
- Expertise: Experienced team specialising in eCommerce management and influencer marketing.
- Client-Centric Approach: Focused on enhancing user experience and customer loyalty.